Shipping Services

Expedited Processing
Expedited service refers to your order’s priority placement in our fulfilment queue. When selected, your order is moved to the front of the processing line. Once processing is complete, it will ship using the carrier and service level you selected (e.g., Overnight, 2-Day, etc.).

Shipping Insurance

Overview
At FreshSkinPeptideLab, we are committed to ensuring the safe and secure delivery of your order. We offer optional shipping insurance at a non-refundable fee of 10% of your order value. This insurance covers potential loss or damage during transit.

Benefits
By opting in for shipping insurance, you gain added protection for your purchase. In the rare event of a verified shipping-related issue, our support team will assist you promptly and professionally to resolve the matter and safeguard your investment.

Returns

Return Eligibility
Returns are accepted for unopened products only. To qualify for a full refund, the return process must be initiated within 10 days of your order date.

Non-Eligible Items
We do not accept returns or offer refunds/replacements for opened or used products under any circumstances.

Return Instructions
All returns must be shipped back to our designated team or affiliate. To initiate a return, please contact our support team at [help@freshskinpeptidelab.com] for the correct return address and detailed instructions.